Last Updated: November 2025

 

1. Introduction

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MGI Arena (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled responsibly.

This policy explains how we collect, use, and protect information when you visit our website, subscribe for updates, or contact us.

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We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Who We Are

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MGI Arena is a global entertainment and digital innovation project operated by MGI Arena Ltd, a company registered in the United Kingdom.

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You can contact us about this policy at: privacy@mgiarena.com

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3. What Information We Collect

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We may collect the following types of information:

• Personal information – such as your name, email address, and any details you share when you sign up for updates, submit an enquiry, or partner with us.

• Usage data – information automatically collected through cookies and analytics, including IP address, browser type, and how you interact with our site.

• Communication records – messages or correspondence you send to us through forms or email.

 

We do not collect or store sensitive personal data unless explicitly provided and required (for example, if you volunteer accessibility information during an event registration).

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4. How We Use Your Information

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We use your information to:

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• Provide updates, newsletters, or event invitations (only if you’ve subscribed).

• Respond to your enquiries or partnership requests.

• Improve our website, communications, and user experience.

• Comply with legal or regulatory obligations.

 

We do not sell or share your personal data with third parties for marketing purposes.

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5. Lawful Basis for Processing

 

We process your personal data under the following lawful bases:

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• Consent: when you subscribe or opt in to receive communications.

• Legitimate interests: when we use information to manage and improve our website or respond to direct enquiries.

• Legal obligation: when processing is necessary to comply with UK law.

 

6. Data Retention

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We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

You may unsubscribe from communications at any time, and your information will be securely deleted.

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7. Your Rights

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Under UK data protection law, you have the right to:

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• Access, correct, or delete your personal data.

• Withdraw consent for marketing at any time.

• Request data portability or restriction of processing.

• Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.

 

To exercise these rights, contact us at privacy@mgiarena.com.

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8. Cookies

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Our website uses cookies to understand how visitors use the site and to improve functionality.

You can control or disable cookies through your browser settings.

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9. Security

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We implement appropriate technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure.

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10. Changes to This Policy

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We may update this Privacy Policy periodically.
The latest version will always be available on our website, with the “Last updated” date at the top.

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Read our Terms of Use.